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Amazon launches OpenAI products on AWS
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Amazon announced it will offer OpenAI's models and services on AWS, including a new agent service, one day after OpenAI ended its exclusive partnership with Microsoft. Amazon also launched "Join the chat," an AI-powered audio Q&A feature on product pages that answers customer questions about items.
- OpenAI ended exclusive rights agreement with Microsoft, clearing path for AWS availability
- Amazon offering new OpenAI agent service alongside other model offerings on AWS
- Amazon launched 'Join the chat' feature enabling audio Q&A responses on product pages
- Announcements made April 28, 2026